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What’s Next: Enjoying what really matters

Our perception of time really has changed over the past couple of years. People have finally realized the importance and value of their free time. Consumers are now looking for a good return on their time investment and as a brand, you need to prove your worthiness.

Kolme tapaa pilata asiakaskokemus

Asiakaskokemus. Sana, joka asetetaan vihaisessa twiitissä risuaidan perään, kun juna on myöhässä tai paketti väärässä automaatissa. Kuudennen Head of Strategy Matti Lehto kertoo, miksi asiakaskokemuksen johtaminen kaipaa vähemmän täydellisen maailman maalailua ja enemmän keskustelua keinoista.

What’s Next: Skills for the future of work

AI, robotics, automation.. The way the next generations to come work will look immensely different from our reality today. It is highly likely that the jobs available in 2030 don’t even exist yet. But what kind of skills do individuals need to future-proof their work life? And what kind of a role do companies play in all of this?

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