How do values guide our consumption in a changing world?
The Informed Consumer is an extensive research conducted by Kuudes, which focuses on consumers’ values, attitudes, and motivations. We use the research as a practical segmenting tool when designing user-centric product- and service concepts and a better customer experience.
Kuudes has studied the behavior of Finnish consumers for 15 years. We believe that a successful business is based on deep customer understanding; in addition to data and the demographies, one must also recognize the values and the challenges of everyday life that guide decision-making.
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The Informed Consumer research was conducted for the fourth time in Finland, marking 15 years of continuous consumer research since 2008. The research is based on a peer-reviewed study. The previous full update took place prior to the pandemic in 2019, and this time too, the data was refreshed using a combination of qualitative and quantitative methodologies.
This time, Finnish consumers have been classified into eight distinct consumer segments, each characterized by their unique values, expectations, and lifestyles. By analyzing the data, six significant trends of change have been identified and are presented in the publicly available version of the report. Despite the challenges faced, Finnish individuals have not withdrawn into themselves; instead, they show a heightened desire for security. An increasing number of Finnish consumers are willing to make compromises and are more creative when determining worthwhile investments. It is crucial for companies to acknowledge the growing divergence among Finnish consumer groups while thinking about their target audiences.
If you are interested, you can download the public version of the Informed Consumer Report by filling out the form. Alternatively, feel free to reach out to us if you’d like to discuss more.
Explore Finnish consumers and their values and motivations.